Description

Marty Epstein
2420 N 24th Street, Apt 59
Phoenix, AZ 85008
(928) 234-5097
racegmr@gmail.com
Skills

 Computer Troubleshooting and Repair  Leadership Experience
 Advanced Computer Skills  Administrative Experience
 Online Web Designs  Customer Service
 WordPress  Event Planning
 Microsoft Office  Call Center
 Adobe Acrobat  Active Listener
 Adobe Dreamweaver  Compassionate
 Database Management  Responsible
 Data Entry  Organized
Objective

To establish a long-term working relationship utilizing my combination of education and experience in IT, networking, and technology, as well as extensive customer service and leadership skills.

Work Experience

Customer Service Representative
Five Star Call Centers, Sioux Falls, SD
October 2018 to February 2019
Answered calls from customers providing top notch customer experience with a focus on 100% customer satisfaction.
President and Administrator
TransAction South Dakota – Sioux Falls, SD
March 2017 to September 2018
Obtained incorporation and 501(c 3 nonprofit status. Performed all phases of organization start up and daily operation. Was responsible for purchasing, business creative (business cards, flyers, banners, T-shirt design, etc.). I was the point of contact for all contractors, businesses, donors, customers, etc. I created and maintained the organizations website and all social media accounts. I also ran monthly board meetings, planned, organized, carried out, and attended all events. I was looked up to as a leader in the community we served throughout South Dakota.

Education

Associate in Computer science
Southeast Technical institute – Sioux Falls, SD
August 2009 to May 2013
Associate in Accounting
Phillips Junior College – Las Vegas, NV
September 1989 to June 1991
Additional Information

Employed for 2 years at Gateway computers as a Technical Support Specialist in the consumer desktop division.
I was also employed be Midcontinent Communicate, a high speed internet provider in the Midwest, for 1 year, in their Technical Support department.

I held these positions between 1999 and 2003 in Sioux Falls, SD